4 Reasons We’re Not Your Run of the Mill Answering Service

4 Reasons We’re Not Your Run of the Mill Answering Service

At Principal Dental Partners, we offer services above and beyond ordinary answering services. Our main approach is to do more than simply answer calls and take messages. We take good care of patients by providing ideal support from a team of experienced dental professionals. There are four key factors the set us apart from the rest:

  • We Build Patient Connections: Since all team members have experience in dentistry, we know how to communicate and assist patients who contact us. We treat each patient with the same level of respect and care that your staff would provide. Your patients may find it hard to believe that our team is not part of yours.
  • We Project A Positive Practice Image: Patients know immediately that they are talking to a person in a far away place, not your dental practice when they reach some answering services. Patients who contact us and talk to our team, feel like they are speaking with one of your staff members. Together, we work as partners providing excellent patient care.
  • We Maximize Production Within Your Schedule: Our expert team is comprised of masters of production scheduling. We are here to help optimize productivity every working hour. Your patients will be allowed all the time they need without ever feeling rushed, and there will be little to no downtime. You will work a seamless schedule that benefits all.
  • Let Your Team Focus on Helping Patients Smile: Because we can offer so much more assistance besides answering phones, your employees are able to focus more time on patient care. You chose dentistry to improve lives and when you team up with Principal Dental Partners, your efforts can be centered where you want them, on patients.

Meet the Principal Dental Partners Team

Lastly, our service team provides something other answering and scheduling providers do not, we offer flexibility. It is easy to find a support team that specializes in only one service, but that means you would have to use multiple providers to meet your needs. Other answering services have you waste money on assistance you don’t need. They don’t offer the option to choose services. Principal Dental Partners has a skilled team with dental experience that allows us to offer a vast variety of services, including answering calls, scheduling, chart auditing, insurance, and billing. We are here to handle all of your dental support needs with a personalized plan.